Reviews
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See a selection of our great reviews! If you would like to leave us a review, please follow this link Google Reviews
Del H
VERIFIED PURCHASE
Purchasing a car
Very helpful, well organised and polite. Great service all round. A pleasure to do business with.
Josie R
VERIFIED PURCHASE
Calm and comfortable viewing
First time buying a car solo today, and I felt completely at ease. Was left to view vehicle in my own time and not rushed. Able to test drive for an hour giving me full comfort in knowing I was getting a quality car. Would definitely recommend. And was fortunately able to drive away same day
DOMINIC D
VERIFIED PURCHASE
Buying new car
Great location and excellent service. Good test drive and very clean cars
Paul O
VERIFIED PURCHASE
Kia Sportage 2015
Very good experience w/ Junction 21. Mike was very helpful and accommodating in helping coordinate purchase and delivery. Was slightly nervous about buying a car in lieu of being able to visit in person, but car arrived on time and as per description with no issues to note. Would highly recommend for others to purchase from & would do so again in the future if required..
Dale C
VERIFIED PURCHASE
Buying a car
Was fast and simple, had no issues whatsoever, everyone was helpful and kind
Liam H
VERIFIED PURCHASE
Great garage and great service!
Great customer service. Really can’t fault junction 21. Very smooth from start to finish. No pressure when viewing, answered and helped us with making the right decision for us. Really recommend junction 21.
Robert P
VERIFIED PURCHASE
Honda CR-V
Absolutely ? from start to end. Totally hassle free. Although didn’t meet Mike his mannerism and contact was fantastic. Would highly recommend junction 21. We absolutely love our new wheels. Thanks Mike
Aaron D
VERIFIED PURCHASE
Great experience buying a car
Gave good advice, showed patience and understanding and was not pushy in the slightest. Their place is a bit tricky to find but once you're there it's fine. Nice comfortable office. The owner ensured that I was really happy with all aspects of the purchase, nothing was too much for him. A very nice chap, as was the valeter who was very friendly whilst I was waiting. Very happy with my new VW Golf estate.
Quick, relaxed, very happy
By Jack B 2 Days ago | VERIFIED PURCHASE
I went to view a BMW 4 series at Junction 21 motors recently. The viewing was very relaxed allowing us to view and drive the car ourselves. I picked the car up the following week which was stress free and easy also. Great service. Car surpassed expectation.
Summer driving purchase
By Andrew G 13 Dec 20 | VERIFIED PURCHASE
The car was as described and in a clean condition inside and out. The dealer was friendly and helpful with my questions about the car. The location is handy for the motorway and easy to find. The one thing that might be helpful for future visitors would be a sign showing the location of the office!
2009 ford galaxy
By Ben M 10 Dec 20 | VERIFIED PURCHASE
Mike was a pleasure to buy from , honest straight car Would use again. highly recommended
Hassle and pressure free car buying experience
By Anthony S on 28 Nov 20 | VERIFIED PURCHASE
Very good. Mike was very helpful. Let us take our time to check the car over, didn’t try to rush us or influence us. Very pleased.
Thank you very much for buying from our garage . All the best in the future.
Highly recommended
By ADAM L on 18 Nov 20 | VERIFIED PURCHASE
Very nice honest business and owner Good price cars and overall service Highly recommend
Reply from Junction 21 Motors
Thanks you very much for business. Take care and hope to see you again.
Highly reccomended
By Ben F on 16 Nov 20 | VERIFIED PURCHASE
Superb customer service - very friendly and helpful.
Reply from Junction 21 Motors
Thank you very much for buying car from our garage !!! Take care and hope to do business again
Ford Galaxy Titanium
By Mark S on 16 Nov 20 | VERIFIED PURCHASE
Bought a Ford Galaxy Titanium off Mike. Very happy! The car was in excellent condition and Mike provided a fair part exchange price for the car I was trading in. Mike was great to deal with. He was super relaxed, trustworthy and provided great customer service. There was initially an issue with the windscreen which he sorted out quickly using genuine Ford Parts and a few v minor issue raised by an AA inspection. Again these were sorted out too. Highly recommended. Mark
Reply from Junction 21 Motors
Thank you very much for buying from our dealership . Take care and see you again. P.S. I love U2 disc you left in your Galaxy :)
Faultless experience
By Lena H on 11 Oct 20 | VERIFIED PURCHASE
Faultless experience from the start , great communication. Arrived on the time agreed car was there waiting, got handed the keys to look over the car in my own time. Very friendly highly recommend.
Reply from Junction 21 Motors
Thank you very much for review Lena . I hope to do business again .
Excellent service
By Daniel A on 03 Oct 20 | VERIFIED PURCHASE
Very friendly and accommodating. Had a couple Of small Issues with the car once collected and they resolved all of it promptly and provided me with a courtesy car while the work was being carried out. Will happily buy from them again in the future.
Reply from Junction 21 Motors
Thank you very much for review Daniel . I hope to do business again .
Pleasure to deal with!
By Rebecca J on 26 Sep 20 | VERIFIED PURCHASE
Wasn’t sure what to expect on arriving at some large warehouse units at the end of a long narrow track... came to look at one car in particular. But our initial uncertainty soon disappeared. The owner put us at ease and his relaxed manner and approach to selling cars was very refreshing to find these days. We were grateful to be able to take the car out for a proper test drive without pushy sales practises. From that initial drive to buying the car and collecting it a few days later, the whole experience felt relaxed, smooth and professional. We’ve had the car for a month now and couldn’t be happier with it or the the service we’ve received so far. Junction 21 Motors - Highly recommended.
Reply from Junction 21 Motors
Hi Rebecca . Thanks you for leaving feedback - this is very important to us . I am very glad you enjoy you new 5 series as this is great car to own .
excellent service and helpful
By Gavin P on 16 Sep 20 | VERIFIED PURCHASE
I purchased an audi from jcn 21 cars. A very friendly homest guy. Leaves you to drive and check his cars over. Had a problem with the car and he got it sorted within 24 hours. Not many garages will do that. Very helpfull and happy to hell in anyway to make sure you are happy with hour vehicle.
Reply from Junction 21 Motors
Thank you very much for buying from our garage . All the best in the future.
Good Local dealer
By Stephen W on 12 Sep 20 | VERIFIED PURCHASE
Good, quick friendly experience, was able to test drive the car in my own time have a good look around.
Reply from Junction 21 Motors
Thank you very much for review Stephen . I hope to do business again .
highly recommended
By Jason C on 08 Sep 20 | VERIFIED PURCHASE
My husband had problem with his licence and we had to wait for new one which took a month. We rang Mike to tell him and he said no problem. He was completely understanding and so helpful from start to finish. I would highly recommend juntion 21
Reply from Junction 21 Motors
hi Jason . Thank you for the review . I hope to do business again
Fantastic and friendly
By Keith A on 08 Sep 20 | VERIFIED PURCHASE
Went to view and walked away with it. Very friendly, really helpful, got the deal done with minimal fuss. Would highly recommend this dealer to anybody that is looking to buy a car.
Reply from Junction 21 Motors
Hi Keith . Thank you very much for buying from our garage . All the best
Friendly, simple and efficient
By Joe M on 24 Aug 20 | VERIFIED PURCHASE
Friendly, simple and efficient. When we got there we weren’t sure where the unit was so maybe could have a couple more signs, but happy overall
Reply from Junction 21 Motors
Hi Joe . Thank you very much for the business . We are working on signs .
Professional and friendly experience
By Ross C on 04 Aug 20 | VERIFIED PURCHASE
Arrived and was greeted by a very friendly employee, he left us to look over the car and test drive it. Great service, good buying experience and plenty of good vehicles. I would recommend Junction 21 Motors to anyone!
Reply from Junction 21 Motors
Thank you very much for buying from our dealership . Take care and see you again
Outstanding experience
By Lesley M on 03 Aug 20 | VERIFIED PURCHASE
A very warm, friendly and relaxed experience as well as being very professional. We did not feel pressurised and were able to drive the car away the same day. We did a part exchange and all went extremely well. We have no hesitation in recommending Junction 21 Motors.
Reply from Junction 21 Motors
Thank you very much for buying from our dealership . Take care and see you again
Courteous and well informed service.
By Kath E on 01 Aug 20 | VERIFIED PURCHASE
We viewed the car on line and messaged Junction 21 Motors immediately. The response was prompt and positive, so saw the car next day and arranged a test drive. The car was just what we'd been searching for so the deal was done there and then. Its worth noting that they had a good selection of other cars for sale - plenty to choose from.
Reply from Junction 21 Motors
Thank you very much for buying car from our garage !!! Take care and hope to do business again
Fantastic
By Joanne P on 18 Jul 20 | VERIFIED PURCHASE
Michael was fantastic, so helpful nothing was to much trouble. The car was immaculate inside and out, very happy with from viewing to picking the car up. Definitely recommend them.
Reply from Junction 21 Motors
Thank you very much for buying from our dealership . Take care and see you again
Nice and Easy!
By Louise C on 18 Jul 20 | VERIFIED PURCHASE
A really great dealership. In a quiet location where you can take your time. Mike is very laid back but has all the info you need. A simple and quick transaction!
Great people to do business with
By Sara W on 11 Jul 20 | VERIFIED PURCHASE
Mike was fantastic to deal with from the very start. Open and honest. Held the van for a good while on a deposit as we got it checked. Fabulous with the AA guy. Quick at responding to questions and texts. Fixed a part quickly and with total transparency. Good humoured. Friendly. Let us check out the van with no pressure. Fabulous to do business with. Would highly recommend.
Reply from Junction 21 Motors
Thanks you very much Sara . I hope you make perfect camper van conversion .
Highly recommended
By Chris M on 07 Jul 20 | VERIFIED PURCHASE
if you want a no pressure car buying experience then this the place to go, given the car keys and left alone to look over the car
Reply from Junction 21 Motors
Thank you very much for buying from our dealership . Take care and see you again
Easy/ clear/ simple
By Lucy T on 07 Jul 20 | VERIFIED PURCHASE
Really easy to do business with, great car. Mike was really easy to contact and very helpful once I arrived, very laidback and easy going. Great car and great experience. Would use again!
Reply from Junction 21 Motors
Thank you very much for buying car from our garage !!! Take care and hope to do business again
Great, relaxed approach to car sales!
By Thomas B on 02 Jul 20 | VERIFIED PURCHASE
Fantastic experience from Mike and his team, no pressure, unlike some other local dealers. Called to see a car and was down there a few hours later. Put a deposit down and picked up the car 2 days later, and I'm extremely pleased with it!
Reply from Junction 21 Motors
Thank you very much for buying car from our garage !!! Take care and hope to do business again
Just what I was looking for
By Alan W on 01 Jul 20 | VERIFIED PURCHASE
Was very impressed with the BMW 5, it was just what I was looking for, nice to drive and was well maintained. Owner/manager was friendly and very helpful when it came to taxing the motor and provided good advice. Thank you Junction21.
Reply from Junction 21 Motors
Thank you very much for buying from our dealership . Take care and see you again
Vw Passat estate.
By Mark H 20 Jun 20 | VERIFIED PURCHASE
Very relaxed approach, very happy with our new car. Turned up and got given the keys and was left alone to check the car over/test drive on our own. Fantastic service and thank you. Mark and Lydia.
No sales pressure & great friendly service.
By Nigel H 12 Jun 20 | VERIFIED PURCHASE
Contacted Mike via text & arrange an appointment & test drive for later in the day. There wasn’t any pressure sales & was allowed to view & test drive at my leisure. Great Customer service & pleasure to deal with him.
Very happy. Would recommend
By Martin A 1 Jun 20 | VERIFIED PURCHASE
Very quick and easy transaction and very friendly. Nice premises too and I am extremely happy with my new car. Would recommend to anyone
Reply from Junction 21 Motors
Thank you very much for buying from our dealership . Take care and see you again
Superb, would recommend.
By Sam D 30 May 20 | VERIFIED PURCHASE
Very easy to speak to. Very happy with our Qashqai! Super service, delivered to my door and when there was an issue with a tyre upon arrival they paid to ensure it was resolved. Highly recommend!
Reply from Junction 21 Motors
Thank you very much for buying car from our garage !!! Take care and hope to do business again
Great service
By Katie M on 22 May | VERIFIED PURCHASE
Great communication and great service. Car was delivered to my address and old one taken away I didn’t have to lift a finger! Made buying a car so easy. Answered all Email questions straight away.
Reply from Junction 21 Motors
Thank you very much for buying car from our garage !!! Take care and hope to do business again
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