• Reviews

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     Quick, relaxed, very happy

    By Jack B 2 Days ago | VERIFIED PURCHASE
    I went to view a BMW 4 series at Junction 21 motors recently. The viewing was very relaxed allowing us to view and drive the car ourselves. I picked the car up the following week which was stress free and easy also. Great service. Car surpassed expectation.


     Summer driving purchase

    By Andrew G 13 Dec 20 | VERIFIED PURCHASE
    The car was as described and in a clean condition inside and out. The dealer was friendly and helpful with my questions about the car. The location is handy for the motorway and easy to find. The one thing that might be helpful for future visitors would be a sign showing the location of the office!


     
    2009 ford galaxy

    By Ben M 10 Dec 20 | VERIFIED PURCHASE
    Mike was a pleasure to buy from , honest straight car Would use again. highly recommended


     
    Hassle and pressure free car buying experience

    By Anthony S on 28 Nov 20 | VERIFIED PURCHASE
    Very good. Mike was very helpful. Let us take our time to check the car over, didn’t try to rush us or influence us. Very pleased.
    Thank you very much for buying from our garage . All the best in the future.


     
    Highly recommended

    By ADAM L on 18 Nov 20 | VERIFIED PURCHASE
    Very nice honest business and owner Good price cars and overall service Highly recommend
    Reply from Junction 21 Motors
    Thanks you very much for business. Take care and hope to see you again.


     
    Highly reccomended

    By Ben F on 16 Nov 20 | VERIFIED PURCHASE
    Superb customer service - very friendly and helpful.
    Reply from Junction 21 Motors
    Thank you very much for buying car from our garage !!! Take care and hope to do business again


     Ford Galaxy Titanium

    By Mark S on 16 Nov 20 | VERIFIED PURCHASE
    Bought a Ford Galaxy Titanium off Mike. Very happy! The car was in excellent condition and Mike provided a fair part exchange price for the car I was trading in. Mike was great to deal with. He was super relaxed, trustworthy and provided great customer service. There was initially an issue with the windscreen which he sorted out quickly using genuine Ford Parts and a few v minor issue raised by an AA inspection. Again these were sorted out too. Highly recommended. Mark
    Reply from Junction 21 Motors
    Thank you very much for buying from our dealership . Take care and see you again. P.S. I love U2 disc you left in your Galaxy :)


     
    Faultless experience

    By Lena H on 11 Oct 20 | VERIFIED PURCHASE
    Faultless experience from the start , great communication. Arrived on the time agreed car was there waiting, got handed the keys to look over the car in my own time. Very friendly highly recommend.
    Reply from Junction 21 Motors
    Thank you very much for review Lena . I hope to do business again .


     Excellent service

    By Daniel A on 03 Oct 20 | VERIFIED PURCHASE
    Very friendly and accommodating. Had a couple Of small Issues with the car once collected and they resolved all of it promptly and provided me with a courtesy car while the work was being carried out. Will happily buy from them again in the future.
    Reply from Junction 21 Motors
    Thank you very much for review Daniel . I hope to do business again .


     
    Pleasure to deal with!

    By Rebecca J on 26 Sep 20 | VERIFIED PURCHASE
    Wasn’t sure what to expect on arriving at some large warehouse units at the end of a long narrow track... came to look at one car in particular. But our initial uncertainty soon disappeared. The owner put us at ease and his relaxed manner and approach to selling cars was very refreshing to find these days. We were grateful to be able to take the car out for a proper test drive without pushy sales practises. From that initial drive to buying the car and collecting it a few days later, the whole experience felt relaxed, smooth and professional. We’ve had the car for a month now and couldn’t be happier with it or the the service we’ve received so far. Junction 21 Motors - Highly recommended.
    Reply from Junction 21 Motors
    Hi Rebecca . Thanks you for leaving feedback - this is very important to us . I am very glad you enjoy you new 5 series as this is great car to own .


     
    excellent service and helpful

    By Gavin P on 16 Sep 20 | VERIFIED PURCHASE
    I purchased an audi from jcn 21 cars. A very friendly homest guy. Leaves you to drive and check his cars over. Had a problem with the car and he got it sorted within 24 hours. Not many garages will do that. Very helpfull and happy to hell in anyway to make sure you are happy with hour vehicle.
    Reply from Junction 21 Motors
    Thank you very much for buying from our garage . All the best in the future.


     
    Good Local dealer

    By Stephen W on 12 Sep 20 | VERIFIED PURCHASE
    Good, quick friendly experience, was able to test drive the car in my own time have a good look around.
    Reply from Junction 21 Motors
    Thank you very much for review Stephen . I hope to do business again .


     
    highly recommended

    By Jason C on 08 Sep 20 | VERIFIED PURCHASE
    My husband had problem with his licence and we had to wait for new one which took a month. We rang Mike to tell him and he said no problem. He was completely understanding and so helpful from start to finish. I would highly recommend juntion 21
    Reply from Junction 21 Motors
    hi Jason . Thank you for the review . I hope to do business again


     Fantastic and friendly

    By Keith A on 08 Sep 20 | VERIFIED PURCHASE
    Went to view and walked away with it. Very friendly, really helpful, got the deal done with minimal fuss. Would highly recommend this dealer to anybody that is looking to buy a car.
    Reply from Junction 21 Motors
    Hi Keith . Thank you very much for buying from our garage . All the best


     
    Friendly, simple and efficient

    By Joe M on 24 Aug 20 | VERIFIED PURCHASE
    Friendly, simple and efficient. When we got there we weren’t sure where the unit was so maybe could have a couple more signs, but happy overall
    Reply from Junction 21 Motors
    Hi Joe . Thank you very much for the business . We are working on signs .


     
    Professional and friendly experience

    By Ross C on 04 Aug 20 | VERIFIED PURCHASE
    Arrived and was greeted by a very friendly employee, he left us to look over the car and test drive it. Great service, good buying experience and plenty of good vehicles. I would recommend Junction 21 Motors to anyone!
    Reply from Junction 21 Motors
    Thank you very much for buying from our dealership . Take care and see you again


     
    Outstanding experience

    By Lesley M on 03 Aug 20 | VERIFIED PURCHASE
    A very warm, friendly and relaxed experience as well as being very professional. We did not feel pressurised and were able to drive the car away the same day. We did a part exchange and all went extremely well. We have no hesitation in recommending Junction 21 Motors.
    Reply from Junction 21 Motors
    Thank you very much for buying from our dealership . Take care and see you again


     
    Courteous and well informed service.

    By Kath E on 01 Aug 20 | VERIFIED PURCHASE
    We viewed the car on line and messaged Junction 21 Motors immediately. The response was prompt and positive, so saw the car next day and arranged a test drive. The car was just what we'd been searching for so the deal was done there and then. Its worth noting that they had a good selection of other cars for sale - plenty to choose from.
    Reply from Junction 21 Motors
    Thank you very much for buying car from our garage !!! Take care and hope to do business again


     
    Fantastic

    By Joanne P on 18 Jul 20 | VERIFIED PURCHASE
    Michael was fantastic, so helpful nothing was to much trouble. The car was immaculate inside and out, very happy with from viewing to picking the car up. Definitely recommend them.
    Reply from Junction 21 Motors
    Thank you very much for buying from our dealership . Take care and see you again


     Nice and Easy!

    By Louise C on 18 Jul 20 | VERIFIED PURCHASE
    A really great dealership. In a quiet location where you can take your time. Mike is very laid back but has all the info you need. A simple and quick transaction!


     
    Great people to do business with

    By Sara W on 11 Jul 20 | VERIFIED PURCHASE
    Mike was fantastic to deal with from the very start. Open and honest. Held the van for a good while on a deposit as we got it checked. Fabulous with the AA guy. Quick at responding to questions and texts. Fixed a part quickly and with total transparency. Good humoured. Friendly. Let us check out the van with no pressure. Fabulous to do business with. Would highly recommend.
    Reply from Junction 21 Motors
    Thanks you very much Sara . I hope you make perfect camper van conversion .


     Highly recommended

    By Chris M on 07 Jul 20 | VERIFIED PURCHASE
    if you want a no pressure car buying experience then this the place to go, given the car keys and left alone to look over the car
    Reply from Junction 21 Motors
    Thank you very much for buying from our dealership . Take care and see you again


     
    Easy/ clear/ simple

    By Lucy T on 07 Jul 20 | VERIFIED PURCHASE
    Really easy to do business with, great car. Mike was really easy to contact and very helpful once I arrived, very laidback and easy going. Great car and great experience. Would use again!
    Reply from Junction 21 Motors
    Thank you very much for buying car from our garage !!! Take care and hope to do business again

     Great, relaxed approach to car sales!

    By Thomas B on 02 Jul 20 | VERIFIED PURCHASE
    Fantastic experience from Mike and his team, no pressure, unlike some other local dealers. Called to see a car and was down there a few hours later. Put a deposit down and picked up the car 2 days later, and I'm extremely pleased with it!
    Reply from Junction 21 Motors
    Thank you very much for buying car from our garage !!! Take care and hope to do business again


    Just what I was looking for

    By Alan W on 01 Jul 20 | VERIFIED PURCHASE
    Was very impressed with the BMW 5, it was just what I was looking for, nice to drive and was well maintained. Owner/manager was friendly and very helpful when it came to taxing the motor and provided good advice. Thank you Junction21.
    Reply from Junction 21 Motors
    Thank you very much for buying from our dealership . Take care and see you again


    Vw Passat estate.

    By Mark H 20 Jun 20 | VERIFIED PURCHASE

    Very relaxed approach, very happy with our new car. Turned up and got given the keys and was left alone to check the car over/test drive on our own. Fantastic service and thank you. Mark and Lydia.


    No sales pressure & great friendly service.

    By Nigel H 12 Jun 20 | VERIFIED PURCHASE

    Contacted Mike via text & arrange an appointment & test drive for later in the day. There wasn’t any pressure sales & was allowed to view & test drive at my leisure. Great Customer service & pleasure to deal with him.


    Very happy. Would recommend

    By Martin A 1 Jun 20 | VERIFIED PURCHASE

    Very quick and easy transaction and very friendly. Nice premises too and I am extremely happy with my new car. Would recommend to anyone

    Reply from Junction 21 Motors

    Thank you very much for buying from our dealership . Take care and see you again


    Superb, would recommend.

    By Sam D 30 May 20 | VERIFIED PURCHASE

    Very easy to speak to. Very happy with our Qashqai! Super service, delivered to my door and when there was an issue with a tyre upon arrival they paid to ensure it was resolved. Highly recommend!

    Reply from Junction 21 Motors

    Thank you very much for buying car from our garage !!! Take care and hope to do business again


    Great service

    By Katie M on 22 May | VERIFIED PURCHASE

    Great communication and great service. Car was delivered to my address and old one taken away I didn’t have to lift a finger! Made buying a car so easy. Answered all Email questions straight away.

    Reply from Junction 21 Motors

    Thank you very much for buying car from our garage !!! Take care and hope to do business again


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